RETURNS & EXCHANGE

Returns

Please make sure that you have carefully reviewed your order before finalising your purchases.

All items are inspected thoroughly before a return is processed.

Please Note, Our returns department has the right to refuse any returned item that does not meet the original condition. In this instance, the returned item WILL NOT be sent back to the consumer.

Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.

If you agree to the above terms, please feel free to return the product to us.

If you have any further questions about returns or exchanges, you can also contact us through Instagram.

For more  details ,PLEASE EMAIL US AT : DangerousHillOnline@gmail.com

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ricchieonline@gmail.com.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless there is a defect or order error.

Returned items must be sent with tracking otherwise your refund cannot be processed in the instance of a missing returned parcel.

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All orders are delivered from Beijing, China to all over the world in environmentally friendly packaging. All series of items in this shop are handmade by "dangerous hill" studio. Express timeliness varies according to your region.Please wait patiently. You can also use the “Traking Order” on the home page of the website to get the specific situation of your package.